Frequently Asked Questions
Why are we the best all-inclusive report in the Dominican Republic?
We have the widest choice of accommodations ranging from luxury rooms and suites to Presidential Suites to 3 to 7 room VIP Villas. We have 7 exclusive beaches and 14 pools scattered throughout the resort. Our all-inclusive service gives you access to superior service at 14 restaurants and 33 bars serving foods and drinks from around the globe. Our restaurants include buffets, à-la-carte dining and the best gourmet restaurants on the island. We have a range of activities for adults and kids as well as extensive outdoor and indoor sports facilities. The evenings are filled with shows, entertainment and dancing at our night club. There’s something for everyone to do at our Puerto Plata all inclusive resort. You, as a VIP, will have so much fun, you won’t want to leave! Come visit us and you will agree that Budget Caribbean, in partnership with Lifestyles Holiday Vacation Club Resort, is the best Dominican Republic all-inclusive resort!
Does the Lifestyles Holiday Vacation Club Resort offer any Special Events?
Aside from the activities to participate in, the resort also offers special services. We can assist with hassle-free hosting of wedding, conferences and corporate events at the resort. Our services include:
Corporate Events
Conferences
Wedding Services
Is there Wi-Fi on site?
As a V.I.P. guest of ours, you’ll receive free Wi-Fi throughout the resort. Just ask any resort employee for the password at whatever location you find yourself at. If you are staying in a suite pr penthouse, you can purchase vouchers to access the Wi-Fi at those locations. If you are staying at a villa, the Wi-Fi will be free and you’ll be able to access the pool speakers via Bluetooth so you can jam to your music while relaxing in the pool and hot tub!
What is a Chairman’s Circle and VIP Membership? Are we that type of owner?
Chairman’s Circle membership is the highest level of ownership that the resort currently offers and we hold that membership. This VIP membership gives our guests access to the VIP areas, VIP Gourmet Restaurants, VIP World and VIP Beaches. You will be staying as our guest and will receive VIP Service and Benefits. These benefits include an invitation to the VIP Parties on the resort and access to the VIP beaches and restaurants. There is no higher guest access than the access that you will receive by renting from a Chairman’s Circle member.
What is the cost to visit Ocean World park (located right next door)?
All of our guests will each receive a FREE Ocean World Ticket valued at $79.00. Your ticket is valid for 1 visit to Ocean World on any day you choose. Visit VIP Customer Service for your FREE Ticket (located at the basement level of the VIP Tower). You can also ask your concierge for assistance with obtaining the FREE tickets as well. Ocean World requires a 48 Hour advance notice.
How does the Pricing Work?
- 1st you choose an Accommodation type e.g. Crown Villa, Presidential Suites etc.
- The Rates page includes the cost for accommodations. Rates are quoted in US dollars and included in per night. The listed rate is for the accommodation and not per person. The price is the same if you have 1 or 14 people (7 room villa) staying in the Villa.
- In addition to the accommodation cost there is the cost for the All-Inclusive food and drinks. The All-Inclusive fee varies depending on where you stay and is paid at the resort when you arrive:
- In Villas the rate is US$150.00/day for adults, children 3-11 US$75.00/day and children under 3 are free.
- In the Suites and Penthouses, the rate is US$130.00/day for adults, children 3-11 US$65.00/day and children under 3 are free.
- This fee covers all Restaurants available to guests, VIP World, VIP Beach, VIP Sports Cafe, FREE Premium alcohol from the VIP Areas, FREE well alcohol from other non-VIP areas (Including the Ice Disco Lounge) & FREE Cigars from the VIP Areas.
What airport should I fly into, how long is the ride to the resort and should I consider renting a car?
You should fly into Puerto Plata (POP). Puerto Plata is about 50 mins from the resort. The driving habits of Dominicans is unlike anything you’ve ever experienced in the United States, Canada or most of Europe. We’ve seen 3 and 4 people on “Moto Taxis” and most drivers have no regard for travel lanes and red lights. We strongly discourage our guests from renting a car. As long as you complete and turn in the Transportation Form to us prior to 14 days from your arrival, your transportation to our resort is free. Transportation back to the airport typically costs $55 USD and will be handled by your concierge so you don’t have to worry about a thing!
What is the cancellation/refund policy?
100% refund if cancelled within 24 hours of confirming and receipt of payment. After that, there is no refund for cancellation of your reservation. There is no refund for no-shows or early departures, however if you cannot make your dates and you notify us 90 days in advance we will do our best to reschedule your trip for you, we do charge $250.00 for trip date changes. Any change will be non-refundable and non-changeable. We strongly encourage you to consider purchasing the travel insurance we offer.
What is the direct phone number to the Lifestyles Holiday Vacation Club Resort?
The main phone number to the resort is (809) 970-7777.
I have a membership with Lifestyles but can’t get the accommodations I need, can I rent from you?
You cannot rent from us. The resort’s policy is that we DO NOT rent to existing members. If you do rent from us and the resort finds out you are a member you will be immediately stripped of ALL VIP benefits that we have extended to you under our membership. You will receive absolutely NO COMPENSATION should you be stripped of all benefits by the resort. We highly recommend that you use your own membership with the resort to book any accommodations.
Do I have to attend a “Sales Pitch”?
You do not... you may be approached by a staff member asking you if you would like a "Tour" of the resort. So if you have no desire for a "Sales Pitch" then simply tell them "NO."